open mind, open heart

"An open mind is a prerequisite to an open heart." - Robert M. Sapolsky

Perhaps its just me, but I find its so easy to give in to anxiety and be a mean person, its very tough, and takes a lot of work and courage to start being genuinely nice. One can fake it, but the fake intention always comes through. To be truly kind and loving, one must first open their mind, their heart and their life to give love, and be kind. Have you had a similar experience with this?